What is the purpose of this Personal Data Protection Policy? This personal data protection policy ("Personal Data Protection Policy") aims to make people aware of how we collect, process and protect the personal data you provide or collect through our website www.bbvaedufin.com (the "Website") by means of forms and/or cookies so that you can freely and voluntarily decide whether you want us to process them.
When you contract products or services with BBVA the personal data will be processed in accordance with the provisions of the corresponding document.
In this document we inform you about the processing of the information that BBVA obtains through the Website but it is not applicable to the information that can be obtained by third parties on other websites, even if they are linked by the Website.
We remind you of the importance of reading this Personal Data Protection Policy every time you use the Website, as it may be modified.
BANCO BILBAO VIZCAYA ARGENTARIA, S.A. (“BBVA”) with registered office at Plaza de San Nicolás, 4 48005 Bilbao (Vizcaya). E-mail address: email@example.com
You can contact with the BBVA Data Protection Officer at firstname.lastname@example.org
For the information provided by You is always updated and contains no errors, You must communicate Us, as soon as possible, any changes and/or corrections of Your Personal Information as they occur.
Likewise, when clicking on "Send" (or equivalent) button on the aforementioned data collection forms, You declare that the Personal information provided is accurate and truthful.
2. For the purposes and legitimized purposes indicated on each of the personal data collection forms on the Website.
At BBVA we process your personal data with the utmost confidentiality. We undertake not to disclose such data and guarantee our duty to safeguard them by adopting all necessary measures to avoid their alteration, loss and unauthorized processing or access, in accordance with the legal obligations that apply to us as being responsible for the processing of your personal data.
Through the data collection forms BBVA may obtain your consent to contact you by post, e-mail, SMS, or any other equivalent electronic means of communication, to send you commercial communications about their own products and/or third parties identified in the form.
If at any particular time you do not wish to continue receiving these kind of communications, you may revoke your consent by sending notification to the following address email@example.com or BBVA Group Customer Service Department, APDO: 1598 - 28080 Madrid, providing a copy of a document that allows proof of identity, or using the link provided for this purpose in the commercial communications you receive.
We will not transfer your personal data to third parties unless we are required to do so by law or you provide your consent.
When your consent is required to communicate your personal data to third parties, we will inform you in the data collection forms of the purpose of the processing, the data to be communicated as well as the identity or areas of activity of the possible assignees of your personal data.
Furthermore, we would like to inform you that, for the same purpose as indicated in the previous paragraph, certain companies that provide services to BBVA may have access to your personal data (international data transfers). These transfers are made to countries with a level of protection comparable to that of the European Union (suitability decisions made by the European Commission, standard contractual clauses and certification mechanisms). For more information, please contact BBVA's Data Protection Officer at the following e-mail address: firstname.lastname@example.org.
Access: You can receive your personal data included in BBVA files
Rectification: You can modify your personal data if it is inaccurate
Erasure: You may request your personal data be deleted
Oppose: You may request that your personal data not be processed
Restriction of processing: You can request to limit the processing of your data in the following cases: - While the dispute over the accuracy of your data is being checked. - When the processing is illegal, but you object to your data being erased. - When BBVA does not need to process your data but you need it to exercise or defend claims. - When you have objected to your data being processed to undertake a task in the public interest or to satisfy a legitimate interest, while checking whether legitimate reasons for processing prevail over your own.
Portability: You will be able to receive, in electronic format, the personal data you have provided to us, as well as to transmit them to another entity.
If you believe that we have not processed your personal data in accordance with the regulations, you can contact the Data Protection Officer at the following address: email@example.com Nevertheless, you are entitled to submit a complaint to the Spanish Data Protection Agency (www.agpd.es)
To exercise your rights, attach a copy of your ID card or equivalent document accrediting your identity to your application.
These rights can be exercised at no cost.
Likewise, at any time, you can withdraw your consent without affecting the lawfulness of the processing by sending your request to the email address firstname.lastname@example.org, to the BBVA Group Customer Service Department, APDO: 1598 - 28080 Madrid, or by going to one of our branches. Remember to attach a copy of your ID card or equivalent document accrediting your identity to your application.
COMMUNICATION CHANNELS: email@example.com
Your personal data is used by BBVA to manage the contract in which you are involved due to your legal relationship with a BBVA customer or provider.
The legal basis that allows us to handle your personal data is the execution of the contract in which you are involved, as well as the legally applicable requisite obligations.
We will keep your personal data for the duration of the valid contract period. Once the contract has terminated, BBVA will maintain and seal your data for the duration prescribed by law. Once the duration prescribed by law has elapsed, we will destroy your data.
Last updated: May 2018.