Demand for financial inclusion

Demand for financial inclusion


The Banking of Opportunities program and the Financial Superintendence of Colombia are pleased to present the results of the Second Taking of the Financial Inclusion Demand Study in Colombia with 2017 data.

This study seeks to identify, based on the perceptions of adults and microenterprises, barriers and gaps in the access and use of financial services. Additionally, it includes the population's perception of the quality and well-being of formal financial services, the infrastructure for financial services and payment behaviors. This study gives continuity and deepens the analysis initiated with the First Taking made in 2015.

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Financial Demand Financial inclusion Financial Inclusion Financial services


Banca de las Oportunidades

Superintendencia Financiera de Colombia

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